In order to provide the most efficient class experience, we ask that all students adhere to the following classroom policies:
We understand that situations beyond your control may arise. If you need to cancel or reschedule a class, please contact us at least 2 business days before your scheduled class date by calling the office at (626) 441-3406 during office hours (Monday - Friday from 9:00am - 5:00 pm).
For refunds requested less than 2 business days before your scheduled class date - no refunds will be given for cancellations or no shows.
For refunds for blended-learning classes* that include an online portion and an in-person portion - only a partial refund can be provided to refund the in-person portion. The online portion is non-refundable as online courses provide access codes that cannot be returned. No refunds will be given for cancellations, no shows, or refunds requested less than 2 business days before your scheduled skills date or more than 90 days after the date you registered for the class.
For reschedules** requested less than 2 business days before your scheduled class date - please refer to the list below for fees associated with rescheduling:
In-Person Classes |
Fee Per Class |
| BLS - Certification or Renewal | $15 |
| Heartsaver CPR AED | $15 |
| Heartsaver First Aid | $15 |
| Heartsaver First Aid CPR AED | $15 |
| ACLS - Certification or Renewal | $50 |
| ECG | $50 |
| NRP - Including Online Exam or Course Only | $50 |
| PALS - Certification or Renewal | $50 |
| Ventilator Training | $50 |
Skills Sessions |
Fee Per Class |
| BLS - Skills Only | $20 |
| Heartsaver CPR AED - Skills Only | $20 |
| Heartsaver First Aid - Skills Only | $20 |
| Heartsaver First Aid CPR AED - Skills Only | $20 |
| Heartsaver Ped First Aid CPR AED - Skills Only | $20 |
| HeartCode BLS | $40 |
| HeartCode ACLS | $40 |
| HeartCode PALS | $40 |
*Blended learning classes refer only to HeartCode BLS, HeartCode ACLS, HeartCode PALS, NRP 7th Edition Provider Including Online Exam, Heartsaver CPR AED - Online Part 1 and Skills Evaluation, Heartsaver First Aid CPR AED - Online Part 1 and Skills Evaluation, Heartsaver First Aid - Online Part 1 and Skills Evaluation, and Heartsaver Pediatric First Aid CPR AED - Online Part 1 and Skills Evaluation.
**Classes may be RESCHEDULED within 90 DAYS of the original class date. A maximum of 2 reschedules are allowed for each class per registered student - any additional reschedules will result in total loss of credit. Credit expires after 90 days after original class date.
